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Social Media Policy

At Raapchik, we love connecting with our customers and community on social media. This policy outlines how we engage online, what we expect from our followers, and how you can interact with us across various platforms.

1. Purpose

Our social media presence is designed to:

  • Keep you updated about new products, offers, and services.
  • Share helpful tips, fun content, and behind-the-scenes glimpses of Raapchik.
  • Provide a platform for customer feedback and support.

2. Our Commitment

We aim to:

  • Be transparent, respectful, and inclusive in all our interactions.
  • Address customer concerns promptly through direct messages or comments.
  • Share accurate and trustworthy information.

3. Community Guidelines

To maintain a positive and respectful environment, we expect users to follow these guidelines:

  • Be Respectful: Avoid using offensive, hateful, or discriminatory language.
  • Stay Relevant: Comments should pertain to the post’s topic or Raapchik’s services.
  • Avoid Spam: Refrain from posting repetitive, promotional, or irrelevant content.
  • Respect Privacy: Don’t share personal information (yours or others’) publicly.

We reserve the right to hide or remove comments/posts and block users who violate these guidelines.

4. Content Sharing

  • Feel free to share, comment, or tag us in your posts! By interacting with us, you grant us permission to feature your publicly shared content (with due credit).
  • We don’t endorse any content shared by third parties, even if tagged or associated with us.
  •  

5. Customer Support on Social Media

We encourage you to reach out to us for support via direct messages. However, for more complex issues, please contact us at:

Our social media team typically responds to messages within [Insert Response Timeframe, e.g., 24 hours] during business hours.

6. Employee Conduct on Social Media

Raapchik employees are expected to adhere to company policies when representing us online. All official communication is handled through our verified social media accounts.

7. Policy Updates

This policy may be updated periodically. Changes will be communicated through our website and social media accounts.

8. Contact Us

Have questions or concerns about our Social Media Policy? Contact us:

Thank you for making Raapchik a part of your social world! Let’s keep it fun, engaging, and positive.

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